Roydx Cookware specializes in selling high-quality cookware. We offer a variety of products, including the Clip Series and the Dutch Ovens. Our cookware options are durable and versatile, suitable for both beginners and experienced cooks.

If you are not completely satisfied with your purchase, you have 30 days from the date of delivery to return the item(s) for a full refund. Please ensure that all original packaging and accessories are included. Proof of purchase from our site is required for all returns. Certain items, such as bulk orders/wholesale orders, may not be eligible for returns. For more information, please refer to our “Return Policy” page.

To start a return, you can head over to our return portal on our website. If your order contains 5+ sets, please contact our team in "Contact Us" page for further assistance.

Once we receive and inspect the returned item(s), we will process your refund within 7 business days, subject to policy adherence. The refund will be issued to your original payment method.

If you receive a damaged or defective item, please notify us immediately. We will arrange for a replacement, compensation, or provide a full refund for return, including return shipping costs.

At Roydx, we offer domestic ground shipping for all our products in continental United States. Orders shipped through ground usually take between 2-4 business days to deliver once processed. On select products, customers may choose an expedited shipping service. For more information, please refer to our "Shipping Information" page.

You can reach us via the "Contact Us" page.

If you have any further questions or need assistance, please don't hesitate to contact our customer service team. We are here to help!